We are here to help you with care and maintenance of your skates. Please see our support pages and articles for more information on how to maintain your gear and when to replace items for wear and tear.
Nerd Roller Skates will uphold manufacturer's warranty on any product that we sell. If an item has a manufacturing flaw, we will connect with the brand to secure repair or replacement. If you require replacement parts, we will do our best to help you out.
Normal use will create wear and tear on skates and skate gear. Safety gear protects your body by taking abuse, it will require replacement regularly. If you have modified an item or are using it improperly it will void the warranty. If you broke your skates dragging behind a motorcycle, you are on your own.
If you purchased an item you believe to be defective, please contact us at [email protected] with the following information:
- date the item was purchased
- photos of the flaw or damage