Once an item has been worn or used, we are unable to accept a return or exchange. If you bought something for another person or you try something on and it seems wrong, please contact us for assistance before taking it out to skate.
We do our best to ensure that your items will be sized and fitted correctly. Items can be sent back for exchange within 30 days in new, clean, and unused condition with the undamaged original packaging and sales receipt included. Please contact us in advance so we can diagnose the problem and determine a solution.
Please contact us prior to sending an item for return so we can determine a solution for you. If your item may have a warranty issue, please see our warranty page.
Returns are accepted within 30 days of purchase with purchase receipt. Items to be returned must be in new, clean, and unused condition with the undamaged original packaging included.
No returns will be accepted on custom boots or skates or custom printed items.
Non stock items sold by special order may be subject to a 20% restocking fee upon return.
Clearance items are final sale and cannot be returned or exchanged.
Refunds will be processed using the original method of payment or can be applied to your account as a credit for a later date.