Custom and Special Orders
Custom skates are skates that have been specifically built to the customer's specifications as to special sizing, custom colour, specialized boot and plate combinations or plate mount set ups. Custom orders must be paid in full before ordering and no returns are accepted on custom items.
Special orders are items that are not in stock or that we don't normally carry that we bring in for you, or pre orders for items that are not yet released or available.
- A deposit must be paid to make a special order. Minimum deposit is 50% of the price of the item.
- Special ordered items are not refundable. If your special ordered item does not fit or is not what you needed, we will exchange it at no additional charge.
- Canceling a special order will result in a restocking fee of 10% of the original purchase price of the item.